At Clarion Call Fiber Arts, there's no fine print.  We want you to have the best Craftsperience possible. 

That's why we wear our Yarn facts on our Sleeves!

If you can't find the answer to your question here, feel free to

Contact us. 

 

How can I make sure the color on my screen is the actual color of the yarn?

We know how excited you are for your delivery, and we want to make sure what you added to your cart looks exactly like what you take out of your box.  We take great care to color correct each photo to accurately reflect what the yarn looks like in real life in natural light. 

 

Does my yarn arrive in a skein or a ball?

We ship your yarn in skein form, unless you've selected our Ball Winding Service to be added to your order.  Our Ball Winding Service is a great way to ensure that you don't spend extra time and frustration making your yarn project-ready.  

If you need instructions on how to turn your skein into a center pull ball, check out my YouTube Tutorial.

 

Why do you charge for Ball Winding?

It's an extra step for me to wind the skeins into balls, which takes extra time. As a small business owner, it's important to be compensated for the time it takes to create my work. If you have any questions, feel free to ask! 

 

Is your yarn Colorfast?

I soak all my yarn in a hot water bath to finish, and rinse it till the water runs clear.  This sets the twist and also helps leach out any excess dye.  Different water in different places can affect how much dye leaches out; so what rinses clear in my water may not rinse clear in yours - but I do my very best to try and make sure my yarn is colorfast.

 

How do you determine the yarn weight?

We use WPI or Wraps per Inch,  to determine yarn weight. 

Click HERE to see the WPI. chart we use, and also the recommended Knitting needle and Crochet hook sizes we recommend with each yarn weight. 

You can also watch my Yarn Weight Tutorial to see the WPI method IRL.

 

What is WPI?

WPI, or Wraps per Inch, refers to how many times your yarn can be wrapped around a ruler within the space of 1 inch.  It's a systematic way to determine yarn weight, which takes out a lot of the interpretation that causes yarn weight disparity between vendors.  We want you to know exactly what you're getting when you hit 'Add to Cart', so that your project is as seamless (ha!) as possible. 

 

Why do you include Ply in the Yarn Facts if it doesn't determine weight?

Ply refers to the number of strands twisted together to make up your yarn. It's helpful information for knowing a yarn's structure. (For instance, if you want to  separate the plies of a cotton yarn to embroider with.) 

However, Ply doesn't directly correlate to the weight of your yarn.  Yes in theory, more plies mean thicker yarn, but ply thickness can vary from yarn to yarn which makes it an unreliable way to determine thickness.  For example:  Take a 3 ply yarn and a 5 ply yarn.  The 5 ply yarn should be thicker right? Not necessarily - the plies of the 5 ply yarn could have been spun thinner that the plies of 3 ply yarn which could actually make the 3 ply yarn thicker. 

 

What does 'Chain Ply' mean?

Chain Ply, occasionally referred to as 'Navajo Ply,' describes a specific type of 3-ply yarn construction.  In this method, a single ply of yarn is looped around itself as it's spun to create the look of a 3-ply yarn.  This is different from a true 3 ply yarn, where 3 separate plies are twisted together. 

Neither method is better than the other, unless you are looking to deconstruct the yarn into it's separate plies for your project (For Example: if you want separate the plies to make your doll's yarn hair look crimped, or if you're looking to embroider with only 2 plies of a cotton 8 ply yarn.)

Trying to separate the plies on a Chain Plied yarn will only result in knots and frustration; so if that's part of your process, stick to yarn that is not marked as Chain Ply. 

 

 How do you Recycle your Sweaters?

Each sweater I recycle is first Machine Washed and Dried (or Hand Washed if it's wool) before I lovingly take it apart, careful to save as much of the yarn as possible. 

What sets my Recycled Yarn apart from others is the re-spinning process: I re-spin the yarn on my Louet S15 spinning wheel to refresh the twist, and make the yarn feel just like new!

I then wash the yarn once more to set the twist, and to ensure a truly gratifying craft experience for you.  

It does take a lot of time and effort, but it's a labour of love for a cause I am truly passionate about.

Besides being eco friendly, the added benefits of working with Recycled yarns are that most of them are Machine Washable and Dryable, and tend to be softer than regular yarn due to the tenderizing they received during their first life.

 

What makes your Recycled yarn eco friendly?

My Recycled Yarn is reclaimed from unwanted sweaters that are gifted to me, or liberated from Thrift shops.  The eco benefits of this are twofold:

• First, we are reducing the amount of textiles going to landfills
• Second, by buying repurposed textiles instead of new ones, we are conserving our earth's natural resources, and reducing waste.

While many people only repurpose sweaters made of luxury fibers like cashmere, I believe that every sweater deserves a second chance.  I recycle all sweaters equally: Wool, Cotton, and even Polyester and Acrylic. 

Recycling Acrylic sweaters is the most eco friendly because the man made fibers don't break down very well in landfills. 

To further aid the environment, we also donate a portion of our Recycled Yarn proceeds to Fab Scrap, a local non-profit, dedicated to repurposing unwanted commercial textiles, who to date has saved over 1 million pounds from landfills. 

 

Are there joins in your yarns?

Because my Recycled yarns are reclaimed from Sweaters, which are comprised of pieces of all different shapes an sizes, sometimes it is necessary to tie two lengths of yarn together within a skein.  I do my best to minimize these joins. Some skeins don't have any, and some skeins may have 1 or at worst 2.  

 

I purchased a gift card- now what?

You will receive an email containing the link to the coupon code for the redemption of the gift card amount (to be entered in the coupon code spot in the cart) . You can forward this email to anyone the same as you would give the card. 

There should be a box with a 16 digit code. You can select them, and scroll to get them all; for some reason they are shown cut off in the gift-shaped image. Simply select the numbers and scroll over to retrieve the whole code, which you can then copy and paste into the spot for discount codes at checkout.